Disciplinary and Grievance


From time to time employers will find that they have to take action against a member of staff who does something wrong. Dealing with disciplinary matters can sometimes be a source of frustration, anxiety and stress for both the employer and the employee; therefore it is very important that organisations have an effective disciplinary policy for dealing with incidents when they occur and that managers have guidance and training in how to implement them.

There are 5 key issues to consider to ensure you have an effective disciplinary procedure:

  1. Setting standards
  2. Taking early action
  3. Consistency
  4. Effective investigations
  5. Natural & Procedural justice

Read more on our blog


A grievance occurs where an employee is aggrieved about an action taken, or not taken, by their employer, line manager or another employee in relation to their employment.

It is in everyone's interest to 'nip problems in the bud' before they get out of hand and risk escalating into bigger issues costing much time, money and stress.  Every employer should have a published, written procedure for dealing with grievances. In addition this should be supported with management training and guidance on how to implement it.  These two aspects will ensure fairness and consistency which are paramount in such matters.

There are some key issues to consider when ensuring the effectiveness of a grievance procedure and its implementation:

  1. Ensure all parties are clear on the nature of the grievance
  2. Deal with grievances swiftly and without unreasonable delay
  3. Ensure the grievance is looked into thoroughly
  4. Treat with confidentiality
  5. Keep accurate records
  6. Have an appeals process

Read more on our blog


Contracts, Handbooks and Policies  Recruitment  Staff Restructuring  Training and Professional Development  Strategic Project Management  Health and Safety  Education Services  Charity Mergers




Don't take our word for it...

"The clear definition between equality and diversity has been really helpful, something that I can cascade to staff"
Anon - Diversity Course 

"Charlton HR has supported us to implement a very successful senior management recruitment process that every organisation should implement to ensure you really get the best person for the job. I would recommend them every time"
Sonia Hutchison, Chief Executive - Carers Centre Bath & NE Somerset 

"Sue is highly skilled and was able to draw out the relevant information. I have benefited enormously from the one 2 one session and I now feel very focused."
Client M